Privacy Policy

At AERX., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.Aerx.com.au

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, shipping and billing address, payment details, and other contact details provided voluntarily during checkout or communication.
- Technical Data: IP address, browser type and version, device information, operating system, and browsing behaviour on our website through cookies and similar technologies.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and clickstream data.

2. How We Use Your Information

Your information is used for the following purposes:

- To process and fulfil your orders.
- To improve our website and customer experience.
- To communicate with you regarding your orders, inquiries, and updates.
- To send you promotional emails about new products, offers, and updates (only if you opt-in).
- To comply with legal obligations and prevent fraud or unauthorised activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

-Service Providers: Third-party companies that assist with payment processing, order fulfilment, shipping, and website hosting.
-Legal Requirements:If required by law or to respond to legal processes, protect our rights, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You may disable cookies through your browser settings, but doing so might affect your site experience.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

- Access the personal data we hold about you.
- Correct or update inaccuracies.
- Request deletion of your data.
- Withdraw consent for marketing communications.

To exercise your rights, please contact us at aerx.com.au.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: aerx.com.au